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FAQ
 
[Registration]
How can I become an member?
What are the basic & premium services?
What's the difference between free membership and premium membership - Advanced Suppliers?
What difference between members and non-members in terms of service?
To be a member, what should I do?
How can I join premium memebership?
[Sign In]
Can I change my membership ID?
I know my ID and password, but I cannot log in.
How can I find my password?
[Search for information]
How can I search for information on this web site?
[My Office]
What is My Office?
How can I post trade leads?
How can I post a product?
How can I update my company profile?
[Send An Inquiry]
Can I send an inquiry if I'm not a member?
I cannot submit an inquiry when clicking 'Send'.
[Advertisement]
How can I advertise on this website?
How can I become an member? Top
It is simple and free to join!

1. Visit our website and click "Join Now" on the right side of the front page
2. Complete the registration form and click "Submit"
What are the basic & premium services? Top
Basic Services include:
- Searching information on Company List, Product Directory and Trade Lead;
- Contacting those companies;
- Adding products information to the Product Directory.;
- Posting Offers to buy, to sell and cooperate on Trade Lead;
- My Office - manage all your online trading activities on Wdtrade.com.;
All basic services are free!

Premium Services of Wdtrade.com include:
- Web Advertisement: TopRank, Spotlight Exhibits, BannerPro
- Premium membership ?Advanced Suppliers
Premium services incur charges based upon the level of service.
What's the difference between free membership and premium membership - Advanced Suppliers? Top
Free membership is mainly provided limited service like add the company profile while premium membership will enjoy more functions and services which help to promote their products and image to the buyers and can browser the global buyer and buy infomation. For details of our premium membership - Advanced Suppliers, please click here to learn more.
What difference between members and non-members in terms of service? Top
Members can use all our basic features, view all company information, product and trade infomation, post trade lead, plus receive regular e-mail updates for valuable trade information, as well as establish own company profile,which other users may view. Non-members can only navigate Product, and My Office is not available either.
To be a member, what should I do? Top
- Provide detailed and accurate company, product and offer information.
- Make sure your contact details including e-mail address are correct.
- Maintain your member record and edit your product/offer records regularly.
- Manage online activities with Message Center in My Office.
How can I join premium memebership? Top
If you are our existing member, please login and then upgrade your membership level in the My Office. If you are new, please apply for a free member account first and then our systems will guide you to join Advanced Suppliers.
Can I change my membership ID? Top
Sorry, we won't provide such a kind of function in the user's interface. If you really want to apply a new account, please email us the related information for reference. Please don't register again.
I know my ID and password, but I cannot log in. Top
Please be sure not to use capital letters in your ID or password or input any blank spaces after your ID or password.
If you are still experiencing difficulties logging in, please contact customer service center.
How can I find my password? Top
1. Click 'Sign in ' and 'Forgot Password' link in main page
2. Input your email address used in registration, then click 'Submit'
3. Your ID and password will be automatically sent to the email address you provided
How can I search for information on this web site? Top
You can search for information in Trade Leads, Product and Company using the following procedure:

For sellers:
1. Enter keywords (product type or brand) in the search box front page
2. Select "Trade Leads", "Product", or "Company"
3. Click "Search" to view a list of matching
4. Use "Advanced Search" to narrow the results
5. Then click "Buy" (blue font) to view only buyers' trade leads
6. You can contact traders directly by clicking "Send An Inquiry" on each company's page


For buyers:
1. Enter keywords (product type or brand) in the search box on the front page
2. Select "Trade Leads"
3. Click "Search" to view a list of matching trade leads
4. Use "Advanced Search" to narrow the results
5. Then click "Sell" (blue font) to view only sellers' trade leads
6. You can contact traders directly by clicking "Send An Inquiry" on each company's page
What is My Office? Top
My Office provides a central area where you can manage your company profile, products, favourites, alerts and offers. It also features a message centre where all your incoming and sent messages and alerts can be viewed and edited.
How can I post trade leads? Top
1. Log in
2. Click on 'Trade Leads' in My Office
3. Click 'Post'
4. Complete the description and click 'Post'
How can I post products? Top
1. Log in
2. Click on to 'Product ' in My Office
3. Click 'Add Item'* if you're a novice. And Click 'Add Group' if you're an experienced user.
4. Input all your product information

* Groups represent multiple items. They are not searchable.
* Items represent individual products. The information inserted in Item fields is searchable when searching product
How can I update my company profile? Top
1. Login
2. Go to 'Company Profile' in My Office
3. Click 'submit'
Can I send an inquiry if I'm not a member? Top
Yes. Click "Send An Inquiry", then click "Send an inquiry as a non member".
I cannot submit an inquiry when clicking 'Send'. Top
Please make sure that you enter English characters only in the inquiry.

If you still cannot send an inquiry please contact us
I cannot submit an inquiry when clicking 'Send'. Top
To feature a banner advertisement on a category or keyword search page on the Website:


1)Send the following to Here

- Any image files of your products, plus advertisement copy.
- Your preferred Category or Keyword
- The Web address to link to your advertisement
- The duration of advertisement (months)
- Your EC51 ID (if you have one)

2) Remit payment

A banner advertisement costs just US$100 per month (minimum one month) Please remit via T/T to:

- Beneficiary: Jie Wang
- Bank: TD Canada Trust
- Code:
- Account No.:

3) We will notify you upon receipt of your ad data and funds, and will display your banner on the EC51 website within a few days.

You can also find full details of how to advertise on this website at
advertise


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